shipping & returns
shipping policy
*Online Orders
Please allow up 24 hours for us to process your order. Items are shipped AFTER processing, and can take 5-7 business days to arrive. If mass/bulk orders are placed- It could take an additional 5 days to process orders.
(Products are made fresh daily)
*Orders are processed & shipped Monday-Friday(business days ONLY).
*Personal Delivery
Due to COVID-19, we are NOT doing pick up orders at this time.
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If you are local and want to meet to pick up items- you are still responsible for ALL shipping cost and a priority fee. As a business, we must still account for time and gas spent to deliver your products to you- Especially when we have numerous of people who want priority!
Refund & exchanges- Store policy
Refunds & Exchanges
Due to COVID-19, there are no returns at this time.
We value all of our customers and want to reassure our customers that they can buy with confidence!
If you have any questions or concerns about your purchase please contact us regarding your issue immediately.
All items are packaged properly for quality delivery. We strive for excellence and customer satisfaction. Refunds are determined by case.
Discount Codes/Sales
Discount Codes/Sale prices can only be used for ONLINE ONLY!! Sale prices and discount codes may NOT be redeemed in store/shop. Discount codes can NOT be used on bulk/wholesale/distribution ordering items.
Thanks for your purchase, understanding, and cooperation!
If you have any questions or concerns please contact customer service immediately by:
Phone: 251-725-7573 or Email: noirgold100@gmail.com